Delete Your Account
Data Deletion Request
We respect your right to control your data. If you'd like to delete your Svitgrid account, you can do so in two ways:
Option 1: Delete from the App
Open the Svitgrid app and go to Settings > Account > Delete Account. This will immediately begin the deletion process.
Option 2: Request via Email
Send an email to hello@svitgrid.app with the subject "Account Deletion Request". Please include the email address associated with your Svitgrid account.
What Gets Deleted
When you delete your account, we permanently remove:
- Your account profile and email address
- All solar energy readings and history
- Your household configurations and inverter connection details
- Alert preferences and notification settings
- Any household memberships
Processing Time
Account deletion requests are processed within 7 days. You will receive a confirmation email once your data has been fully removed.
Questions?
If you have any questions about data deletion, contact us at hello@svitgrid.app.